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Frequently Asked Questions

Can I refer others for membership and receive credit for their sign up?

Absolutely! To refer others to our site use the following link: www.sendmoreinfo.com/id/(your ID #). Any person who signs up while visiting from your personal URL will be your referral. This will ensure you receive the credit that you deserve. See the Affiliate page for more details.
Do I have to open and read all the emails?

Sure! We encourage you to view them all. The more responses from our members, the more our advertisers will send email, and the more money you will make! A link is included in each message that you receive. You must CLICK ON THE LINK to verify that you received the message and credit your account.
Can I choose the cash back programs I want?

Yes, with one exception. Each member must be actively receiving paid email. This establishes an account where all your cash back activity is tracked, sort of a cash back “savings account”. If you elect to quit the paid email program, your account will close, and you will no longer accrue earnings from any other cash back program.
How are commissions paid?

Effective July 1, 2003 we will be implementing our new Shares Based Program. Shares will accumulate during each month and be converted to cash within the first 5 business days of each month. Shares are calculated by taking a portion of what the advertisers pay us and dividing it up among our members. Once your shares are calculated the cash value of your shares will be added to your check amount and your shares will start back at zero for the new month. Commissions are sent internationally by Bank Check in U.S. dollars. Assuming you follow our simple check request procedure, your check will be mailed within 30 days of request. Minimum check amount per month is $10.00. If the minimum is not made, the amount will be added to the next month. In order to bring SMI within Industry Standards, serve our members more effectively and prevent fraud, effective March 15th, 2003, members who qualify for commission payment will have 30 days from date of posting to request payment. Please allow 30 to 60 days to process payment requests.
How will I know the email that is sent from SendMoreInfo.com?

When you open the email the sender is 'PaidMail@sendmoreinfo.com'.
I haven't received any email yet. Is the program working?

Yes the program has been working since Sept 2, 1999. If you are not receiving email login to our members area and edit your account. You might check to make sure your email address is entered correctly. Also, you may want to contact your ISP to be sure they are not blocking PaidEmail@sendmoreinfo.com.
I don't see my new referral on the "Account Summary"

Be sure that your browser is set to refresh every time you go to a web page. If your browser is set to refresh only when you start a new browser session you may be viewing a "cached page" instead of the realtime information.
Why don’t you automatically send checks anymore?

The biggest reason is that many members were not getting their checks due to incomplete or inaccurate mailing information. But also, we were dealing with an increasing amount of fraudulent accounts. By using the request form, we know that our legitimate members will be sure to get their check, and we’ll be able to reduce our administrative overhead.
If I don't know my ID number or Password, how can I get them?

Click on "Need Your ID or Password" link.
How can I change my personal information?

Login to the members area. Click on Edit Account in the Members section.
How much money do I have in my account?

To check summary information about your membership you should login to the member area using your ID and password. Then select Account Summary.
I need banners for my website.

A "Banners" link is found in the Members area.
If I decide to cancel, how do I do that?

Log into the members area, then click on "Unsubscribe". If your account balance is less than the minimum $10.00, you will forfiet that amount. Also, you may keep any service or program (long distance, etc.) but you will no longer earn cash back for them.
Can anyone in the world join SendMoreInfo.com?

We welcome anyone to join us, no matter where you live. If your country is not listed, write to HelpDesk.
I'm getting offers for stuff I never listed in my Interest Areas. Isn't this spam?

We offer the interest selects to our advertisers as an optional service. However, our advertisers are under no obligation to use them, and may bypass these selects or choose other demographic criteria (such as zip code, age, gender). There is a disclaimer to this effect on the sign up form. And besides, the more email you get, the more you can earn. Click them all!
What’s the difference between an Affiliate and a Premium Affiliate?

We are very happy to say that we have many affiliates who have built up a large organization of “downline” referrals. Some have more referrals than others and regularly receive a monthly check from us. Any affiliate whose monthly earnings exceed $50 is considered to be a Premium Affiliate, and are not required to submit a check request form (with the exception of a one time data verification).
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